Conflict is inevitable; effective communication is not

Fear vs. trust

This weekend I will be presenting an education session for the District 63 Toastmasters Spring Conference in Chattanooga. We’ll be talking about Healthy Conflict, aimed at managing such within a Toastmasters club, but the principles apply to any organization.

Here’s the gist: conflict is inevitable. If you are alive, you will experience conflict. Many of us spend a lot of time trying to avoid conflict, and while we certainly don’t need to seek it or cause it on purpose, we should face the reality that it will happen, and so focus on developing skills for effective, healthy conflict. Continue reading “Conflict is inevitable; effective communication is not”

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