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Day: 18 June 2012

Customer service communicates values, part 2

Actions speak louder

Last week we talked about how customer service (as in actions) communicates a company’s values far better than any fancy slogans, and we gave an example of a business that was doing it right.

I also promised to talk about a different experience. Continue reading →

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Related posts:

  1. Customer service communicates values, part 1
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18 June 2012 Donn King
customer servicepublic relationsunintended messages
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